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CUSTOMER CARE

In the event of a damaged order, to obtain a replacement order it is necessary to produce the following documentation and send it to info.rsart1991@gmail.com:

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- Photos of the damaged product(s).

- Photo of damaged shipping packaging

- Photo of the shipping label attached to the package

- Number of the disputed order

 

Without this information it is not possible to request a replacement order.

 

CONTACTS

To: Via Iannelli 23, 80128

Naples (IT).

T: +39 348 178 2705

E: info.rsart1991@gmail.com

VAT no. 12964760966

PRIVACY AND SECURITY

We receive, collect and store any information you enter on our website or provide to us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the Internet; access; email address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you provide to us such as your name, physical address and email address. Your personal information will only be used for the specific reasons set out above.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored via Wix.com's data storage, databases, and general applications. Your data is stored by them on secure servers, protected by firewalls. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its vendors.

TERMS OF PAYMENT

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
Contact
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